Pro-Technical Support has been so professional and responsive in all of our dealings with them. From the initial consultation where we discussed exactly the right system for our home with no attempts to oversell us on equipment we didn’t need, to the quick, clean, professional installation of our system, we could not be happier. The system features are straightforward and easy to use, and Pro-Technical personnel have always been readily available to provide assistance whenever any issues have arisen, which hasn’t been often and mostly attributable to “user error”. Even 4 years after our installation they treat us like new customers. And the monitoring is excellent — we always receive a prompt call whenever our alarm has gone off, whether directly to our home or to alternate numbers. We would highly recommend Pro-Technical Support to anyone seeking to find a reliable, professional, and reasonable security company.

Mike and Angie
South Miami, FL
PTS since 2009

“From single family homes to large school campuses, I can attest to their first class and professional service no matter what the job.”

Kendall, FL
PTS customer since 2009

“I use to have ADT but their customer service was horrible. Everytime I had an issue with my alarm I was placed on hold and it would take days, sometimes even weeks, before someone could resolve the problem. That’s why I switched to Pro Technical Support. Pro Tech focuses not only on alarms, but prides themselves on their customer service. If you have a simple question or an issue with your alarm, you can rest assure that you will be helped and taken care of the same day. More importantly when you call, you don’t speak to a customer service representative like ADT, instead, when you call Pro Tech you speak with the owner himself. If you want a reliable alarm and excellent customer service, Pro Tech is the way to go.”

Miami, FL
PTS Customer since 2009

Security Solutions for your Home
Don't leave yourself and your family unprotected. Keep it safe with a burglar and fire alarm system from PTS. Our alarms are monitored 24/7 ensuring your absolute safety.
Security Solutions for your Business
When you run a small business, managing time, operations and a budget are important to your success. That's why PTS offers special services to its valued small business customers.

"Our installer was very professional and answered all our questions. The installation literally took about 1 hour to complete and was completely seamless. I now highly recommend PTS to all my friends and neighbors."

Miami, FL
PTS Customer since November 2010

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